Adapting to Student Needs
A Strategic Plan for Student Affairs at the University of Utah
About
Student Affairs utilized the Balanced Scorecard (BSC) process to guide the strategic plan. A balanced scorecard is a strategic planning and performance management system that will help SA clearly communicate and track its vision, mission, and strategy of supporting students during their time at the U.
Representatives from each SA department have met to build the division-wide BSC. Once the division-wide BSC is finalized, departments will create their own BSCs derived from the division-wide BSC.
Our Mission
We support student well-being and success.
Our Vision
For students to discover their passion, people, and purpose.
Our Values
Belonging
Belonging
We will always strive for students to bring their authentic self to campus, where they feel valued and connected.
Care
Care
We provide a holistic well-being approach so every student feels seen, valued, and heard.
Integrity
Integrity
We approach every situation with honesty and transparency to align our actions with our values.
Lifelong Learning
Lifelong Learning
We provide formal and informal learning opportunities to develop and improve knowledge and skills needed to be successful.
Self-discovery
Self-discovery
We believe acquiring insight into one’s own character, interests, and skills should be fostered in all aspects of student services.
Student-centered
Student-centered
We consider the student perspective in all that we do.
Our 3 Strategic Initiatives
Create Proactive and Personalized Pathways
Build a coordinated system for tracking student and staff journeys and utilization in order to be more proactive with decision-making and more informed about the user experience. We aim to utilize resources, tools, and services to more efficiently and effectively meet student and staff needs.
Revitalize Engagement & Belonging
Improve and re-envision resources, events, programs, traditions, and services (and the promotion of these) that enhance engagement, connection, and belonging for staff and students of all backgrounds.
Optimize Health & Wellness Access
Improve and streamline access and awareness for health and wellness resources for students and staff through physical space changes, peer mentorship, and adapting technology use, to facilitate basic needs, enhance health literacy, reduce stigma, and provide a seamless user experience.
Strategic Plan Booklet
The Adapting to Student Needs booklet demonstrates how Student Affairs is using the Balanced Scorecard to align our work with division priorities, track meaningful outcomes, and move strategically toward serving students more effectively.